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Anonymous's avatar
Anonymous
10 years ago
Solved

i deleted sims 4 by accident

so i deleted my sims 4  beacuse no Storage so i had to and now i really regret what i did becuase i want rlly to play it so plz hep l😞
pc
  • EA_David's avatar
    EA_David
    10 years ago

    @julian10d Hey, are you using your posting account in Origin? I ask because this has no history fo PC games and is instead associated with your console. 

    When you played The Sims 4 before, it'll have been linked to another account. When you log into that it should show up in your My Games section. 

    Since you bought the digital version, the email in question may still have your receipt, hopefully you can use this to find the right account. 

    If you still have no luck, you can reach out to support, they can search for the purchase in question and help you to regain control of the account. 

    http://help.ea.com/en/article/contact-ea-help/


    Thanks. 

Anonymous's avatar
Anonymous
10 years ago

so wut happend was i unistalled sims from my PC forever and i really want to get it back because i regret and i have tried options but it wont and is says i have no game in my Library plz help😞

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
10 years ago

@julian10d Hey, are you using your posting account in Origin? I ask because this has no history fo PC games and is instead associated with your console. 

When you played The Sims 4 before, it'll have been linked to another account. When you log into that it should show up in your My Games section. 

Since you bought the digital version, the email in question may still have your receipt, hopefully you can use this to find the right account. 

If you still have no luck, you can reach out to support, they can search for the purchase in question and help you to regain control of the account. 

http://help.ea.com/en/article/contact-ea-help/


Thanks. 

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