Forum Discussion

MHDRmlekoo's avatar
MHDRmlekoo
New Adventurer
4 years ago

I didn't get the Vibing Streamer Gear Digital Content

As in the subject, the Vibing Streamer Gear Digital Content is not available for me. I activated the code for the High School Years Expansion Pack this morning. I used a code from a box version I or...
pc
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
4 years ago

Hi @hherget92277 & @mhdrmlekoo,

The content should have been available for all platforms right as the pack released- it's not on a time-lock. Apologies for the confusion on that from live support. 

We're currently investigating the missing preorder content, and working to get that rolled out for everyone. We'll be posting updates on this issue to this thread as we receive them. 

StewieGeeKing's avatar
StewieGeeKing
Rising Scout
4 years ago

This is so unfair. Just because we decided to purchase the game through a provider of our choice we have to do without.

Why make the game and keycodes available on other platforms if you do not support what your marketing material state should happen?

We pre-ordered -  Installed the game with major bugs within and we're told that we have to return to the retailer because EA  didn't supply what they said they would!

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,521 PostsLatest Activity: 17 days ago