Forum Discussion
11 years ago
I was on the chat and lost connection. Finally I tried one more thing and it worked!!
I created a new account on my windows 7. I then logged off my account and switched over to the new user account. Signed into origin like normal... Loaded the game... Had to make a new sim because my original stuff didn't transfer over with being on a new windows account. Created the sim, bought a house, and everything loaded perfectly.
I highly suggest trying this option. Literally took me 2 minutes to create a new user account on windows 7.
I created a new account on my windows 7. I then logged off my account and switched over to the new user account. Signed into origin like normal... Loaded the game... Had to make a new sim because my original stuff didn't transfer over with being on a new windows account. Created the sim, bought a house, and everything loaded perfectly.
I highly suggest trying this option. Literally took me 2 minutes to create a new user account on windows 7.
EA_David
Community Admin
11 years agoThanks for the post, @laceup_estMGK
For anyone who's unsure, you can find a tutorial to do this here: http://help.ea.com/en/article/how-to-use-ccleaner-to-fix-pc-issues/