Forum Discussion

4 years ago

I give up, sims 4 won't play

I tried about everything found here to get SIMS 4 to play again without succes. Not on my laptop (windows 8.1 and now Windows 10) , so tried my windows 10 pc on which SIMS 4 was never installed before. Same problem, origin starts, screen dissapears upon clicking sims 4, origin screen returns without playing.

Last time I could play SIMS 4 on my laptop was in november 2020. It stopped working while still on windows 8.1 , all options here did not help. Last week I upgraded to windows 10, installed origin, origin downloaded sims4, tried all options found here, no result again.

So I give up.

I was already sick about my old sims not playing anymore on windows 8.1 with about all availble extensions that I had bought. Lost money.

Tried to contact EA.COM but that seems impossible. They always refer to a forum.

EA.COM please comment, I spend a lot of money on your old Sims, luckily I bought only the base version of Sims 4..

13 Replies

Psychotps
Seasoned Ace
4 years ago
@MootjeMo58 Hold up a sec...

You have Mcaffee AND malwarebytes? At the same time?

I'm willing to bet THAT's your problem right there. Having two scanners running at the same time on the same computer, both fighting for control will only make your PC go bonkers.

You don't need two scanners. If one isn't doing the job, you need to trash it and get another. Not run two. I'd stick with Mcaffee and dump the other one. See if that helps.
RealSimmor0
4 years ago
If this doesn't make twice the efforts, @puzzlezaddict. These suggestions were mentioned there too, but MootjeMo58 did not do it.

Regards.
MootjeMo58
4 years ago
Psychotps, thanks, but I'm NOT running malwarebytes in real time, I only use it to scan my computer every now and then, so running mcafee only.