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Anonymous's avatar
Anonymous
10 years ago
Solved

I lost Sims 4 due to an update!!

I bought Sims 4, downloaded origin, started playing. Everything was fine with it until one day I came back home, when I came to my desktop (windows computer) origin automatically started to update. I...
pc
Anonymous's avatar
Anonymous
10 years ago

Any other suggestions?

@ecmildenstein1 wrote:

I am logged in in my own account for sure, it never logged out in the first place. I'm sorry but this hasn't helped 😕

Anonymous's avatar
Anonymous
10 years ago

jee, thanks...😕

    • Anonymous's avatar
      Anonymous
      10 years ago

      no it isn't, could you find another suggestion for me please?

      • Phantomlover1717's avatar
        Phantomlover1717
        Legend
        10 years ago

        First of all this is advised:

        The game no longer shows up in Origin

        Try the following things: 

        • Restart Origin.
        • Log out and back in and use the email address instead of the user name. Make sure to use the one you used to register the game in the first place.
        • Reinstall Origin.
        • Restart your router/modem.
        • Make sure the game isn't hidden by accident. To check, put the filter to Hidden Games. If it's there, right-click on the game to unhide ((click on the spoiler below to view an exemplary screenshot))
          Spoiler
        • Get in touch with an EA Game Advisor.

          Source: http://answers.ea.com/t5/The-Sims-4/FAQ-Serial-Codes-Game-Activation-and-Download-Issues/td-p/4228232

        Edit: Also unsolved topic.

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