The page is doing the same for me too. What you might want to try is searching your computer for Sims 4 to see where the path takes you.
To search your computer, click the Start button and in the search bar type Sims 4. For example, I can find mine with the path of: D:\Users\Username\Documents\Electronic Arts\The Sims 4
Yours might be different depending on how or where the documents folder was moved.
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How to move Windows 10 default user folders to another drive
https://www.windowscentral.com/how-move-default-user-folders-new-drive-windows-10
How to move "Documents" folder to another drive in Windows 10
https://www.youtube.com/watch?v=iYfNmGnbxNw
I tried that there are different locations with different saves however when i open the game its brand new.
in the D; in my moved documents folder there is a save file and in a new file called “saved” there is also game saves
however the game doesnt register any of them
When you follow this guide does it point to onedrive or the moved Documents folder? https://sims4.crinrict.com/en/2018/07/how-to-find-your-user-folder
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