I moved my Electronic Arts folder

What happens when you try to launch the Sims @Anele987, is there an error?

Darko

@EA_Darko The same thing happens

Can you provide a little more info as to just what happens @Anele987?

Darko

@EA_Darko Around last week I wanted to sort out my Documents folder. I accidentelly moved my Electronic Arts folder into another folder I named "Sims 4".
This folder is in the Documents Folder. "This PC > Documents > Sims4"
The Electronic Arts Folder was now in two places. In the Sims4 Folder and the Documents Folder. I accidentelly deleted the one in the Documents Folder. I was only left with the one in the "Sims4" folder. I did not really spend any toughts on it and started to play. Obviously my game got resetet. First I blamed it on the new upedate of Sims4 being for free, but now I know it´s because I moved the folder. The fact that I could not see my mods or CC raised my attention for the first time. Because I activated mods in Sims and had my CC in the Mods folder.
So I moved the Electronic Arts folder back from the "Sims4" folder to Documents.
Now my game is crashed and I can´t open it either form the EA app or from the launcher.
Whenever I want to open Sims4 I come back to the EA app.
I tried to repair Sims but nothing happend.
I restored the Electronic Arts folder, I deleted, but again nothing happend.
Now, I don´t know what to do anymore

Does your Sims 4 folder still have all that it should such as your save file @Anele987?

Darko

@Anele987

You're better off asking in the Sims 4 PC Tech forum here as there are helpers who are familiar with how the game works and Windows file structure - https://answers.ea.com/t5/Technical-Issues-PC/bd-p/The-Sims-4

@Anele987  Let's clarify a few things:

• Does Sims 4 currently open, and can you start a new save?
• Do you currently have an Electronic Arts folder in Documents, with a Sims 4 folder inside?
• If the game does NOT open and you do have a Sims 4 folder in Documents > Electronic Arts, does moving this Sims 4 folder make the game work again?

Please let me know, and we can go from there.

@puzzlezaddict
1) no, I can´t open it at all
2) I have my Electronic Arts folder in Documents with a Sims4 folder inside
3) no, I tried to move it out from the Electronic Arts folder into Documents, but nothing changed. I still can´t open Sims4

@Anele987  Do you see an error message (now) when you try to open the game?  If so, please post a screenshot, or write out the full text of the error.

Please also run a dxdiag and attach it to a post.

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/