I moved my Electronic Arts folder
I accidentely moved my Elektronic Arts folder into another folder. I could play Sims4 without any problems, just that logically my game was resetet. But I could not play with CC. It would not show up...
Forum Discussion
@Anele987 Let's clarify a few things:
- Does Sims 4 currently open, and can you start a new save?
- Do you currently have an Electronic Arts folder in Documents, with a Sims 4 folder inside?
- If the game does NOT open and you do have a Sims 4 folder in Documents > Electronic Arts, does moving this Sims 4 folder make the game work again?
Please let me know, and we can go from there.
@puzzlezaddict
1) no, I can´t open it at all
2) I have my Electronic Arts folder in Documents with a Sims4 folder inside
3) no, I tried to move it out from the Electronic Arts folder into Documents, but nothing changed. I still can´t open Sims4
1) no, I can´t open it at all
2) I have my Electronic Arts folder in Documents with a Sims4 folder inside
3) no, I tried to move it out from the Electronic Arts folder into Documents, but nothing changed. I still can´t open Sims4
@Anele987 Do you see an error message (now) when you try to open the game? If so, please post a screenshot, or write out the full text of the error.
Please also run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
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