every time i try to load the game for the last 6mos the screen will flicker as if its trying to load then this will happen what can i do to play my game this is a brand new HP gamer laptop my drivers are up to date i have uninstalled the game an reinstalled the game i dont know what to do
update: I checked my other games on EA an they all play except my sims 4 game just wanted to put that out there
Simlicious83 This is a common issue on HP gaming laptops. There are also a few known workarounds:
None of these works for everyone, but something almost always does, so keep trying the workarounds until you find one that lets you play.
If none of this helps, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
it worked thank you so much
Don't forget to mark your issue as resolved. I didn't see it marked when coming into read what was happening. Very happy that his recommendations worked for you :)
Nightgypsy I should actually merge this post into a master thread (that I haven't made yet), so it's not necessary to mark this as resolved, although your point stands in general.
Also, wrong pronoun, not that it matters to me online.
All good and gotcha. 👍
And it matters so thanks for letting me know. :)
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