Forum Discussion

minhelen_'s avatar
3 years ago
Solved

I reinstalled the sims, chose Norwegian but it shows in English

i redownloaded the sims 4 with the new ea app. They asked which language and I chose Norwegian. When I finally after 8 hours started the game its in English. I cant find a way to change it. In the EA app I click on the game and options, then properties. Then under advacnced launch options I need to type in an comand?

please help...

  • EA_Cade's avatar
    EA_Cade
    3 years ago

    Hey all, 

    For those experiencing this issue now we will need to make some backend changes to your account to resolve it.

    Please reach out to us on Help.EA.com or on Twitter at @EAHelp so we can get this sorted for you.

    Thanks! 

24 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @GreyHavens85  You have a language-locked version of Sims 4, which is limiting your options.  People with the global version can uninstall and reinstall in a different language without problems, at least most of the time.

    If you'd like to play in Polish, you can try contacting EA customer support to ask that the English-only version be removed from your account.  As long as you're not currently in England, which I believe is the only country that receives the English-only version, you should get either the global version (all languages) or the Polish/Czech/Russian version.

    The other option is to install Sims 4 through Steam, which only offers the global version.  You'll need to uninstall the EA App version, install the base game through Steam, then install your packs through the EA App, but NOT a second copy of the base game.

  • leila_pwns's avatar
    leila_pwns
    2 years ago

    Unfortunately it's not possible to install origin anymore.

    You can get the installer 

    https://www.dm.origin.com/windows/download 

    But it won't download the software. 

    I'm also stuck with a different language for my game than my system, browser, and EA App.

    That's terrible CX. 

    I don't see any logical reason whatsover why EA would want to limit peoples ability to select their games language, which makes it illogical and wrong.

    Support can't help either. So frustrating! 

    @GreyHavens85 I have the exact opposite situation!
    I want to play in English, but the only languages available are Polish, Russian and Czech...

    @puzzlezaddict Will that work the other way around? Can I install the base game from steam in english and then still have my expansions from EA App? 

    Any chance for more detailed instructions please?

    BTW How is this thread marked as solved? 🤨

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @leila_pwns  The original issue was apparently account-related and resolved two years ago.  It was not the usual language lock, as you can see from the OP, and this particular iteration of the language issue hasn't shown up in a long time.

    Steam offers the global version of Sims 4, so yes, you should be able to install it in English.  You'd want to first uninstall the EA App version to avoid conflicts.  Once you've installed through Steam, and downloaded any packs you own through Steam, you'd open the EA App and install the packs you own there, but NOT a second copy of the base game.  Everything should load as if you'd installed it all through Steam.

  • leila_pwns's avatar
    leila_pwns
    2 years ago

    It worked! Thank you! @puzzlezaddict 

    Here's how to have The Sims 4 in any language you want.

    This method should also work for other games:

    1. Uninstall The Sims 4 from the EA App.
    2. Install The Sims 4 via Steam.

    3. Click on The Sims 4 in your steam library, then select the gear icon on the far right from the "Play" button

    4. From the dropdown select properties.

    5. Set the language to whatever you want.
    6. Launch The Sims 4 through Steam (it will open the EA App and connect the Steam version to it)
    7. Close the game.

    8. Open EA App
    9. In the EA App, select "manage game packs" under The Sims 4 and download all your game packs.
    10. Now you can launch the game either through the EA App, Steam, or a desktop shortcut in your chosen language!

    Sorry to say, but feels like EA Support Chat is useless, I wasted hours yesterday with them for nothing (and they were rude at some point).

    Finding hacks and work arounds gives better result than getting in touch with these Indian support centers.