1)I still playing it yesterday night with no big problem.
2)my game play count i have 21 hours experience.
3)I got a update without a disable button for me to choose
4)Update finished
5)I open origin > Sims 4, The game 啟動may be call "open" is turn to gray
6)I try to open it by TS4.exe, nothing happen
7)I feel angry because I buy a cd copy without a way for me to refund.
8)Many useless suggestions for me.😕mileymad:
Hello violecky, sorry to hear your having issues.
Have you tried repairing your game?
To do so, just log into Origin and select 'My Games' tab, then right click on your game and a menu should pop up, just press 'Repair Game'
If that doesn't work, then you might have to reinstall the game .
I hope this works! If not I'm sorry.
Tony
Try going to The Sims 4 in your Origin Games folder and naming it The Sims 41 or something (just something different). When Origin prompts you to re-download it, start the download, stop it at 1% and log out of Origin. Go back to your Origin Games folder and rename The Sims 41 back to The Sims 4. Log back into Origin, cancel the download, and click "Install." It should re-verify your game files and then be available to play again.
A simpler option may be to clear your Origin cache. You can do that by enabling hidden folders in youer Control Panel, and going to your C drive, opening ProgramData, and deleting the Origin folder entirely. If you're running Windows 8, the Origin folder will be inside the AppData folder.
Community Manager
