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Fairycatcher's avatar
Fairycatcher
New Novice
2 years ago
Solved

I think my Sims 4 game is broken

So yesterday night I was downloading mods for the sims, and while doing so I accidentally replaced my files in electronic arts with CC. So, I went to put my sims 4 file back in the elctronic arts folder in my eletronic arts folder. The sims folder was not there, so I looked for a solution and reinstalled and played for a bit to load a new file. It reappeared but when I used CC it would not appear, even though I have them and script mods enabled, but on top of that my game reset when adding the CC. I reinstalled and tried again, but it would not work, I also repaired the sims from the EA app. I eventually made a backup folder and tried that, it loaded the saves back in, but still no CC. Everything has already been updated. Is my SIms 4 broken?? I'm very confused and I only know how to download mods on this game. 😢

  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @Fairycatcher  That looks like what I'd expect.  Documents is in the correct location, and Sims 4 is using the correct Documents folder.  The issue is that your saves and custom content are in a folder on your desktop.  So just move them into the correct folders within Documents > Electronic Arts > The Sims 4, and they should work again.

8 Replies

  • Fairycatcher's avatar
    Fairycatcher
    New Novice
    2 years ago

    I found it, by posting it do I just post it on my account or send it directly? It's my first time posting on this so once I figure out that I'll post the locations. And yes, my saves are loading ingame.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @Fairycatcher  It would be best to post the locations here.  If you'd like, you can write [username] instead of your actual username, but please leave the rest intact.

  • Fairycatcher's avatar
    Fairycatcher
    New Novice
    2 years ago

    Okay, here are the locations, if they're the wrong ones please tell me🙂.

    Save files;
    C:\Users\Princ\Desktop\Electronic Arts\The Sims 4

    CC;
    C:\Users\Princ\Desktop\Electronic Arts\The Sims 4\Mods

    User file(?);
    C:\Users\Princ\Desktop\Electronic Arts\The Sims 4\Mods

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @Fairycatcher  Is the last one the file path the game is using?  That would be very odd for Sims 4 because it's programmed to write to the user's Documents directory.

    It's worth double-checking the location of the Documents directory as well.  Search in Windows for Command Prompt, open it, and enter this command:

    reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal"

    This returns the location of Documents.  Please post the result here.

  • Fairycatcher's avatar
    Fairycatcher
    New Novice
    2 years ago

    I'm pretty sure I accidentally copied the same file from the mdos folder, but here is the results from the command thing, i'm using window powershell so it might be different.

    Window Powershell;

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\[Username]\Shell Folders
    Personal REG_SZ C:\Users\Princ\Documents

    PS C:\Users\Princ>

    User file;
    C:\Users\Princ\Documents\Electronic Arts\The Sims 4\Screenshots\

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @Fairycatcher  That looks like what I'd expect.  Documents is in the correct location, and Sims 4 is using the correct Documents folder.  The issue is that your saves and custom content are in a folder on your desktop.  So just move them into the correct folders within Documents > Electronic Arts > The Sims 4, and they should work again.

  • Fairycatcher's avatar
    Fairycatcher
    New Novice
    2 years ago

    TYSMM it works now!!🙂 im not good at fixingn games so i'm very thankful:D

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