Forum Discussion

simlightened's avatar
10 years ago

Infinite Installing of 'Repair Game', and Origin Won't Let Me Cancel It.

I've been having clicking issues lately with my game, but haven't had a chance until today to exit out of my game to use 'Repair Game' on it. Once in a while, I do this so my game can be slightly cleaner. Anyhow, I was looking through a FAQ and noticed a person who had the same problem solved it by using Repair Game on not only the base game of The Sims 4, but on their purchased packs too. So, me thinking this was a good idea, did that, and 4/5 of them repaired themselves in a fair amount of time today in the afternoon. Now, it has been infinitely installing a Repair Game on the base game and Origin won't let me cancel it either. I've tried numerous things by logging on as an administrator, but it just keeps installing after about six hours. I've considered in restarting my PC, but am unsure if that would actually help...If someone could kindly help me, I would be very gracious. 

7 Replies

  • seatiger13andme's avatar
    seatiger13andme
    4 years ago

    Ive restarted my laptop at least 10 times and ive reinstalled origin 3 times and ive had this issue for 3 days. ive contacted ea help. nothing works

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @seatiger13andme  Try a clean uninstall and reinstall of Origin:

    • Quit Origin, then right-click on the Task Bar and open the Task Manager.  Scroll through looking for Origin entries.  If you find any, click on them and End Task.
    • Clear Origin's cache.
    • Download Revo Uninstaller (the free version is fine) from here.
    • Launch Revo, select Origin from the list, and click Uninstall.
    • When it finishes uninstalling, select "Moderate" under "scanning modes," and click Scan.
    • If Revo finds any remaining registry entries, select all, delete, and click Next.
    • Revo will display "Remaining Data and Folders."  Select all of them except for the "Origin Games" folder, if it appears.  (This is where Sims 4 and other Origin games are installed by default.)  Delete the rest.
    • Close Revo, and restart your computer.

    Next, download the full Origin installer and run it.  Here's the direct download link:

    http://download.dm.origin.com/origin/live/OriginSetup.exe

    Be sure to run both the installer and Origin itself as an admin: right-click on each and select "Run as Administrator."

  • If anyone still has this problem, if you limit the amount of download speed it has it will fix the problem 🙂