Infinite load screen after May 28, 2024 update
- 11 months ago
I'm returning with an update because I was able to fix the problem by resetting my Sims 4 folder. Essentially resetting the game without reinstalling. Repairing the game via the EA App did not fix the problem.
For anyone who doesn't know how to do this:
1. Navigate to Documents > Electronic Arts and move the entire Sims 4 folder to your desktop. Do not delete it if you have saves, mods, Gallery builds, or screenshots/video you want to salvage. Just keep it on your desktop.
2. Run the game. Exit the game when you reach the main menu. This will generate a brand new Sims 4 folder in your Electronic Arts folder.
3. Replace the saves, tray, screenshots, recorded videos, and mods folders in the fresh Sims 4 folder with the same folders in your old Sims 4 folder on your desktop to restore your save data, pictures and videos, Gallery builds, and mods/CC.
4. You should now be able to access your household again.
If these steps don't work for you, remember to update your mods or remove them. I also updated my graphics driver so try that as well if your driver needs an update.