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crinrict's avatar
crinrict
Hero+
11 years ago

[Info] Sims 4 - Download & Installation & Startup issues

Update 2015/01/27. This is now obsolete. New FAQ is here: http://answers.ea.com/t5/The-Sims-4/FAQ-Installation-Updating-and-Startup-Issues/td-p/4276949 If you have further issue, please search the...
pc
crinrict's avatar
crinrict
Hero+
11 years ago

Try restarting Origin as well as logging out and back in.

Anonymous's avatar
Anonymous
11 years ago

It didnt work. This is very unfair I paid to be able to download it early. ☹️

  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    Is your Origin online ? 

    Is it greyed out still for you ?

    • Anonymous's avatar
      Anonymous
      11 years ago

      Yeah.

    • Anonymous's avatar
      Anonymous
      11 years ago

      Yeah this didn't work it is still showing preload time of 1pm. 😕mileysad:

      • Anonymous's avatar
        Anonymous
        11 years ago

        I guess i'll just wait.

        ☹️

  • EA_Spectre's avatar
    EA_Spectre
    Icon for Community Admin rankCommunity Admin
    11 years ago

    Thanks for making us aware of this everyone, we are looking into this.

    For the time being, can you try to re-start your computer and then try again to pre-load?

    Power-cycling your modem / router may also help here.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,583 PostsLatest Activity: 56 minutes ago