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crinrict's avatar
crinrict
Hero+
12 years ago

[Info] Sims 4 - Download & Installation & Startup issues

Update 2015/01/27. This is now obsolete. New FAQ is here: http://answers.ea.com/t5/The-Sims-4/FAQ-Installation-Updating-and-Startup-Issues/td-p/4276949 If you have further issue, please search the...
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Anonymous's avatar
Anonymous
12 years ago

What should I do if I live in the united states, and it is still grayed out? Since I preordered the game to have DVD, and spent all last night trying to find a solution.  It says I can't play until 9/3/14 at 5pm???

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
12 years ago

@Noa_Claudia Do you have any proxy or VPN? Are you in the mainland US or one of the territories?

  • Anonymous's avatar
    Anonymous
    12 years ago

    I live on the mainland. Wisconsin to be exact.  And I just ended up waiting for the time to lapse, since I had to go to work. I do not know what a proxy, or a VPN is either. ☹️

    @EA_David wrote:

    @Noa_Claudia Do you have any proxy or VPN? Are you in the mainland US or one of the territories?

    @EA_David

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