[Info] Sims 4 - Download & Installation & Startup issues

Update 2015/01/27. This is now obsolete. New FAQ is here: http://answers.ea.com/t5/The-Sims-4/FAQ-Installation-Updating-and-Startup-Issues/td-p/4276949 If you have further issue, please search the...

Anonymous

12 years ago

I didn't buy my Sims 4 game from Origin. Everytime I try to install it says the game release date hasn't come yet. But the release date was yesterday?

EA_Nils
Community Admin
12 years ago
@mbengivenga wrote:

I didn't buy my Sims 4 game from Origin. Everytime I try to install it says the game release date hasn't come yet. But the release date was yesterday?

@mbengivenga Hi,

From which retailer did you buy the game? In which region are you located?

Cheers,

Nils