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crinrict's avatar
crinrict
Hero+
10 years ago

[INFO] Sims 4 and Windows 10

Hi guys, to keep the Windows 10 release a bit organized, I'm making a sticky. I'll be putting solutions/problems on the first page and I'll be moving threads in here. Please put all your iss...
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9divine9's avatar
9divine9
10 years ago

Since I just updated to the new Windows 10, I open Origin it says it's offline. I press "Go Online" several times but nothing happens. My internet connection is perfectly fine. Firewalls off and proxy.
When I press to "play" Sims 4, it says to log in. I Log in again into this new window called "EA".  It's white.
So I log it and it says it has an "error".
"We are unable to connect to EA services to activate The Sims 4 on this computer using your account. Please try again later."
Well... I've tried and I can't play any game in my library.

I've turned off firewalls and proxies, still doesn't work....

  • 9divine9's avatar
    9divine9
    10 years ago

    Can someone please help me?

    I've been waiting over a week for answers.

    If it doesn't work, I want a refund of my $80 spent on sims games. I want my money back.  Thank you.

    @9divine9 wrote:

    Since I just updated to the new Windows 10, I open Origin it says it's offline. I press "Go Online" several times but nothing happens. My internet connection is perfectly fine. Firewalls off and proxy.
    When I press to "play" Sims 4, it says to log in. I Log in again into this new window called "EA".  It's white.
    So I log it and it says it has an "error".
    "We are unable to connect to EA services to activate The Sims 4 on this computer using your account. Please try again later."
    Well... I've tried and I can't play any game in my library.

    I've turned off firewalls and proxies, still doesn't work....

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