[INFO] Sims 4 and Windows 10
Hi guys,
to keep the Windows 10 release a bit organized, I'm making a sticky.
I'll be putting solutions/problems on the first page and I'll be moving threads in here.
Please put all your iss...
Forum Discussion
I noticed an issue after upgrading my computer. For some reason, the game files needed to run Sims 4 are no longer automatically created in the installation. I had previously installed Sims 4 on my desktop computer, when it was still running Windows 7, without any problems. After upgrading both my desktop computer and laptop to Windows 10, I tried installing the game on my laptop for the first time. The installation was completed, but I noticed my game refused to start. It would say the game was missing or damaged. Sure enough, there were NO Electronic Arts folder, and no sub-folders. It simply didn't exist. I couldn't find it through a computer search, so I know it wasn't just placed somewhere else. I uninstalled and reinstalled my game 5 times! I went through dozens of different trouble-shooting steps to try and "fix" it. Absolutely nothing worked. Thankfully, I still had those game files from my other computer. I moved them over to the laptop and changed the share settings. Bam. My game starts. But, what if someone (running Windows 10) had just bought Sims 4 and were trying to play it for the first time? I'd be pretty upset if I couldn't play a brand new game. I'm also curious if others have had this issue too.
@immortaldreams42 wrote:
I noticed an issue after upgrading my computer. For some reason, the game files needed to run Sims 4 are no longer automatically created in the installation. I had previously installed Sims 4 on my desktop computer, when it was still running Windows 7, without any problems. After upgrading both my desktop computer and laptop to Windows 10, I tried installing the game on my laptop for the first time. The installation was completed, but I noticed my game refused to start. It would say the game was missing or damaged. Sure enough, there were NO Electronic Arts folder, and no sub-folders. It simply didn't exist. I couldn't find it through a computer search, so I know it wasn't just placed somewhere else. I uninstalled and reinstalled my game 5 times! I went through dozens of different trouble-shooting steps to try and "fix" it. Absolutely nothing worked. Thankfully, I still had those game files from my other computer. I moved them over to the laptop and changed the share settings. Bam. My game starts. But, what if someone (running Windows 10) had just bought Sims 4 and were trying to play it for the first time? I'd be pretty upset if I couldn't play a brand new game. I'm also curious if others have had this issue too.
It should also work if you start the game as administrator. The game should create that folder on the first start, if something is off with the permissions, then it can't create them.
Your other issue might be the same issue. It started cause you moved over the files but since there's something off with the permissions, you can't change the options and screenshots are not saved to the screenshot folder.
Try starting Origin and/or the game as administrator and see if it works then.
Thank you for your suggestion, but starting them as administrator doesn't work. ...Oh. Wait. Seriously? All I had to do was start my game as administrator?? I thought I had tried that, but I guess I forgot to do it for Origin too. Well.. Alright... I wasted all of that time. See, this is what I hate about Windows 10: For some reason, now everything has to be run as an administrator. Am I not the computer's one and only administrator? Geez. Sorry to waste your time.
Not a problem.
Glad you got it solved :D
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