Forum Discussion

arssmith's avatar
arssmith
Newcomer
2 months ago

Initialization startup error

I keep getting a startup error whenever I attempt to open my game. I have deleted the Sims 4 several times and even deleted the entire EA app, yet the issue hasn't been resolved. I have no mods or saves in my game, so I have no idea what could be causing this issue.

  • arssmith  This error is usually antivirus-related.  So please set exceptions for TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64; or the entire Bin folder they're in.  You may also need to repair the game: open your EA App game library, click Sims 4, and select Manage > Repair.

    • Silas201577's avatar
      Silas201577

      at mine it says i can only manage on steam but i cant find where to click on that on steam

      • puzzlezaddict's avatar
        puzzlezaddict
        Hero+

        Silas201577  The repair option in Steam is called "Verify integrity of the game files" and should be somewhere like Properties > Local files, although I think it's moved recently.

  • Becccbox's avatar
    Becccbox
    Seasoned Newcomer

    Did you manage to fix this! I’m having the same issue