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robdefalco's avatar
robdefalco
5 years ago

Intialization error at startup 135dec40:29f00e76

I’m having the same problem! It’s really making me frustrated now  Intialization error at startup 135dec40:29f00e76:00000084:18a1dd51] with the sims 4 that’s what I’m getting I’ve tried everything:...
pc
robdefalco's avatar
robdefalco
5 years ago

Thank you but I’ve done that so many times and I still don’t get why it’s not working , I’ve even spoke to Ea on the online chat and nothing worked I dunno what to do, it’s been for 2/3 months like this now.

crinrict's avatar
crinrict
Hero+
5 years ago
@robdefalco Hm. I do think that number is the Defender issue.

Did you add an exception or turn it off completely (the ransomware protection) ?
  • robdefalco's avatar
    robdefalco
    5 years ago

    I’m not sure but yes I think I have turned it off ransomware protection then back on I just need some help could you help me find out what’s causing it?

    • crinrict's avatar
      crinrict
      Hero+
      5 years ago
      @robdefalco Keep it off and see if you can start the game then.

      If you can and want to keep ransomware protection, turn it back on, add the exception as described in the above link again and see if it still works. If not, you will probably need to keep it off.

      If that still doesn't work, have you tried the other suggestions in this thread ? Is Defender the only virus proetcion you have installed ?
      • robdefalco's avatar
        robdefalco
        5 years ago

        I have I’ve tried everything also had an email saying this from EA but I have done that and doing the same thing. Go to Windows Defender Security Center
        Click Virus and Threat Protection
        Click Virus and Threat Protection setting
        Click manage controlled folder access
        Click allow an app through controlled folder access.
        Add an app
        Go to C:// Program Files (x86) > Origin Games > The Sims4 > Game > Bin and add TS4_x64

        -- Uninstall Origin. - Manually uninstall the Origin client
        https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

        -- Run Ccleaner - This cleans out temporary files, old registry files, internet cache files and other files that are left behind that are no longer needed. This does not hurt your computer or it's files.
        - http://www.piriform.com/ccleaner/download -- PC

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