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QTBrniis's avatar
QTBrniis
Rising Traveler
11 years ago

Invalid License Reason code = Missing DLL: (msvpc 120.dll) Error 0xc1

I've done everything I can to fix this problem (starting here: http://answers.ea.com/t5/Origin/Sims-4-Error-to-start/m-p/3446221#M75759) but my game will not start up, it was fine until this past week when I got the error stated above in the subject line.
My computer is a Gateway laptop with a 2.0 Intel Duo Core Processor. The OS is Windows 7 Service Pack 1 with Intel HD Pentium Graphics. I tried to find more specs but I can't seem to locate this information.

Your help will be much appreciated!

Angela

pc

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  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    11 years ago

    @QTBrniis 

    Please run the following two files from the default locations below, the path will be different if you did not install the game to its default drive/folder:

    C:\Program Files (x86)\Origin Games\The Sims 4\__Installer\vc\vc2013\redist\vcredist_x64.exe

    C:\Program Files (x86)\Origin Games\The Sims 4\__Installer\vc\vc2013\redist\vcredist_x86.exe

    Let me know if you continue to have an issue with that error message 🙂

    TYVM @crinrict 

  • CoastalBean's avatar
    CoastalBean
    8 years ago

    im having same problem i ran the scannow test and it said it didnt find any violations. so now what? my sims4 still wont play!

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