Hello,
It seemed that The Sims 3 caused a lot of overheating issues for a number of laptop uses, and there were cases where this overheating had caused damage to the integrated graphics. However, if you are able to play League of Legends, I think there's perhaps not any damage in your case.
In answer to your original question, I think your laptop would be able to play The Sims 4, but investing in a cooling pad may still be a good idea. Would you like me to help you work out why The Sims 3 is crashing for you? (it could be down to just one piece of dodgy CC)
I hope this helps and keep simming,
Cody
Cody would you be able to help me too. i am having the exact same problem. I can be on my laptop all day with no problems at all but shortly after i start playing sims 4 my laptop over heats and shuts down
@CodySimstein wrote:Hello,
It seemed that The Sims 3 caused a lot of overheating issues for a number of laptop uses, and there were cases where this overheating had caused damage to the integrated graphics. However, if you are able to play League of Legends, I think there's perhaps not any damage in your case.
In answer to your original question, I think your laptop would be able to play The Sims 4, but investing in a cooling pad may still be a good idea. Would you like me to help you work out why The Sims 3 is crashing for you? (it could be down to just one piece of dodgy CC)
I hope this helps and keep simming,
Cody
Tagging @CodySimstein
@huskermom wrote:
Cody would you be able to help me too. i am having the exact same problem. I can be on my laptop all day with no problems at all but shortly after i start playing sims 4 my laptop over heats and shuts down
Hello,
Could you post a DxDiag report please? Instructions on how to do so can be found here:
http://help.ea.com/en/article/how-to-gather-dxdiag-information/
If you are having trouble pasting the full report here, try splitting it into multiple messages, or use pastebin.com. I just need to check whether your system is at risk of overheating, and then we can diagnose whether its down to dodgy custom content, or another reason.
I hope this helps and keep simming,
Cody
