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Nightgypsy's avatar
Nightgypsy
Seasoned Ace
7 hours ago

Issue performing a clean Windows installation

My graphics driver seems to be throwing errors even after being updated using a clean installation as one of the Heroes in the bug forum pointed out after looking at my dxdiag. 

With that said, my pc came with Windows 10 and I bought a physical version of Windows 11. I wanted a fresh version of Windows without all the HP bloatware. So I go to do the installation and the pc sees the thumb drive just fine. The problem is that the drive that Windows is currently installed on, that I would normally format and put the clean installation on, does not show up as an option. I have researched on the internet and followed different things that people suggested but nothing works. I am old school when it comes to Windows and pc. This stuff did not used to be a problem but now there is some kind of security thing going on that I simply cannot figure out to complete my goal here.

So what I ended up doing was using the key from the Windows 11 Pro and upgraded the preinstalled version of Windows and figured I would deal with it at a later time. That time has come so I am here asking if someone knows why the installer cannot see the main hard drive and advise me how to fix it. I feel like getting this done will help clear up my graphics driver throwing errors and make things smoother. 

Initially I set up this pc with a Windows account, because I wasn't really thinking about it. Once I realized what I had done and how they try to take over everything, I converted it to a local account and want it to remain that way. I say this because one of the steps the forum Hero recommended was doing something with something called DDU and one of the steps in that said it was required to sign into a Microsoft account and I am not going to do that if there is any way possible to accomplish these missions I need to without doing so. So if someone can help and save me from having to pay Best Buy to do it, I would really appreciate it. I understand what I am needing is not fully Sims 4 related so I am only asking this one and understand if what I need is too beyond scope. Thanks for your time reading this at any rate!

2 Replies

  • I meant to say the physical version I purchased of windows is Windows 11 Pro. Not sure that it matters but figured that I would clarify

  • Nightgypsy​  You're not required to connect your computer to a Microsoft account in order to use DDU.  The point is that you need a proper password, not a PIN, because when booting into safe mode, or while your computer is offline for that matter, it can't connect to verify that your PIN is legitimate.  But I promise you a local Windows account (not linked to an MS account) is fine; I've used DDU myself to make sure I understand how it works, and my account on my main computer has always been local.

    At any rate, what do you see when you're trying to install Windows from the USB?  Please post a screenshot or photo so I can take a look.

    You could also physically disconnect your secondary drive to see whether it helps.  It shouldn't be necessary, but it takes less than a minute if you know your way around your computer.

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