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rrenabena's avatar
rrenabena
Seasoned Newcomer
18 days ago

Issues with Gallery

Is anyone else having issues with the Sims 4 Gallery randomly breaking during gameplay?

My game itself runs fine now:

  • saves load
  • gameplay works
  • mods are updated
  • UI works normally

But after playing for a while, the Gallery suddenly turns into a blank white screen with “No Results Found.” The only fix is restarting the game completely.

I’ve already tried:

  • repairing the game
  • clearing cache
  • restarting the EA App

This only affects the Gallery. The rest of the game keeps working normally.

Is this an EA App/Gallery issue or has anyone found an actual fix?

9 Comments

  • IRez66081's avatar
    IRez66081
    Seasoned Rookie
    16 days ago

    Same. I thought it was due to it being the weekend where I generally have slowness and hesitation while browsing the gallery.

    The reset filters popped up no matter what I selected. The gallery loaded the usual 3-4 pages of newest "lots" and then nothing afterwards. Just a blank white screen.

    Sigh...............

  • Buckles9109's avatar
    Buckles9109
    Seasoned Newcomer
    16 days ago

    Im having the same issue. It was working fine prior to the newest update. It ran a bit slow, but I just thought that was normal for the amount of content that is in the gallery. However, now it says I am signed in but I cannot connect to the gallery at all. 

    I do use mods, however I just deleted all of them and then redownloaded them today. I am still sadly having the issue. I've probably spent about 2 hours so far today trying to figure it out, but no luck. 

  • greenb70's avatar
    greenb70
    Rising Veteran
    17 days ago

    Same for me. Searching by filters, hashtags, item name, creator name, nothing works. Started after the patch to change things back to newest.

  • mellarkana's avatar
    mellarkana
    Traveler
    17 days ago

    before latest update gallery worked, really slow, annoyingly slow, but worked. after latest update i only able to see front page or if im lucky enough load following page. but whenever i need to make a search - no results found. i thought id bypass this issue with desktop gallery but it also shows no response. 

  • azerty57150's avatar
    azerty57150
    Seasoned Adventurer
    17 days ago

    Hello, same for me. What a shocking surprise to see that once again the gallery is broken. I am so shocked. It is shocking that EA didn't fix the gallery, once again. 
    Am I the only one shocked here? 

    Joke aside, yeah, they will NEVER fix their game. They will take our money, give us half broken **bleep** and say "oups, give us more money, maybe we will fix something for you and break something else". 

  • jelene2's avatar
    jelene2
    Seasoned Novice
    17 days ago

    I am also having this issue. It was temporarily fixed after the last update, but now the gallery won't work at all. 

  • luvdiamantee's avatar
    luvdiamantee
    Seasoned Scout
    17 days ago

    everytime they claim they've "fixed" this issue, it's never truly fixed. smh.

  • spirit_nz's avatar
    spirit_nz
    Rising Rookie
    17 days ago

    Me too.  I don't have mods but since the last update my gallery is crashing.  Have to save after every action.

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