Forum Discussion

eric19878's avatar
3 years ago
Solved

keeps saying game files have been corrupted

ever time i try to play the sims, it says it seems your game files have been corrupted. & kick off a repair. i will repair it, then i get the same thing after i repair them. & i have repaired them over & over like 4 time so far. & it on the ea app. Origin I'm not sure if i can get it for windows still.

  • @eric19878  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just see whether you can get far enough to start a new save and play in live mode for a bit.

    If this doesn't help, please let me know what antivirus you use.

2 Replies

  • @eric19878  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just see whether you can get far enough to start a new save and play in live mode for a bit.

    If this doesn't help, please let me know what antivirus you use.

  • eric19878's avatar
    eric19878
    3 years ago

    i did what you say & it worked today by doing it. thanks for the help

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,754 PostsLatest Activity: 19 minutes ago