Forum Discussion
puzzlezaddict
11 months agoHero+
lindyespringer Please test with no mods or custom content, as in, move the Mods folder to the desktop and delete localthumbcache.package. You don't need to save your progress.
If that doesn't help, please look for new errors in the Reliability Monitor. Click Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened while you were playing Sims 4 the most recent time (with no mods). If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.