@smilelikemiles As a test, please move the entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. Don't add anything to it yet; just see whether you have the same loading and lag issues as before. If the game takes more than a few minutes to load, you can just kill it in the Task Manager.
The next step would be playing while your computer is offline. You can put Origin into offline mode before disconnecting from the internet. This isn't a solution, just a test; let me know whether it helps.
If it doesn't, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Hi so I tried the first thing, load times weren’t much better at all. Maybe a little fast but was still freezing in the middle of the load screen at times. The music would stop and the whole thing would freeze. Game is also freezing severely and lagging. From Home Screen I pretended to go make a new game and it just froze every second.
I attempted in offline mode and it launched faster but still lags quite a bit. how can I use the gallery if I have to play in offline mode? :/ I will eventually send over the dxdiag
ok here is my dxdiag
@smilelikemiles Your dxdiag is full of Windows-related errors, including some update errors, so it's best to clean those up first. Start with a couple of basic checks of your Windows system files:
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Next, update the driver for your Nvidia graphics card. Your current driver is from 2019 and could be causing the in-game lag. You can get the newest driver from Nvidia here:
https://www.nvidia.com/Download/driverResults.aspx/190553/en-us/
Run the installer as an admin: right-click on the download and select "Run as administrator." Select the Custom route (as opposed to Express) and check the box to perform a clean install. Unless you have a specific reason to use it, please also uncheck the box for GeForce Experience. You can download new drivers manually, and GFE's other features can get in the way, so it's not worth installing unless you need one of those features. Restart your computer again afterwards.
Before trying to play, please also disable Game Mode and Game Bar, both of which are under Windows Settings > Gaming.
I’m unsure why but every update my computer does is said to be full of errors. I had to fix a mega computer issue after an update failed. I am truly beginning to despise windows but my sisters brand new Mac not running sims properly never makes me want to get one of those either.
my computer updated last night so I’m not sure if there will be any new updates but I don’t know if I’ll have a lot of time to fix this. I will try my best this seems like it’s going to take a long time to fix.
thank you I will do my best
