Forum Discussion

Anonymous's avatar
Anonymous
9 years ago
Solved

laggy and slow cursor on sims 4

whenever I play sims 4 my cursor becomes SO slow and laggy except for when I'm in CAS mode? I don't know what's wrong with it, I've tried everything to fix it, I've cleaned my laptop, deleted unnecessary files, all my drivers are up to date and I have reduced all the graphic settings to low on sims, I have also bought a new wireless mouse for my laptop but it hasn't fixed the problem, I've clicked repair on sims on origin and also changed my screen to windowed!? HELP

  • crinrict's avatar
    crinrict
    9 years ago

    Your processor and graphics chip are below minimum requirements for the game.

    Are you playing the 64 bit or 32 bit version of the game (you should choose 32 bit) ?

    There's not much you can do other than setting everything to low and maybe uninstall some expansion packs and try get a refund for those or invest i a better computer.

6 Replies

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    Your processor and graphics chip are below minimum requirements for the game.

    Are you playing the 64 bit or 32 bit version of the game (you should choose 32 bit) ?

    There's not much you can do other than setting everything to low and maybe uninstall some expansion packs and try get a refund for those or invest i a better computer.

  • Anonymous's avatar
    Anonymous
    9 years ago

    how do I play the 32-bit version of the game?

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    Click on game properties in Origin (right click on the game) and choose the advanced options tab. There you can change it (it might already be on 32 bit though)

  • EllaFritzgerald's avatar
    EllaFritzgerald
    New Rookie
    6 years ago

    Hey! I am having the same problem, and I have been wondering if I should download the Legacy Version although I was not asked to do so (I am crossing my fingers so I don't have to), I ran the DxDiag and was wondering if you could help me know if I should. I tried setting all the video preferences to low and it seems to be working better, lags very rarely, but I am still wondering. Thank you so so much in advance for all your help 🙂