BlackCatSims Your dxdiag lists a few crashes of the graphics driver, and a couple of crashes of the Windows USB 3 driver. The latter wouldn't usually cause any kind of game crash, unless the game were installed to an external device, and this type of error is typically easy to resolve. Just unplug all external devices and restart the computer before reconnecting them.
For the graphics driver, it's possible that the driver is crashing because of a problem with the GPU itself. On battery, the system throttles performance to a significant extent, which either means lowering the workload of your dedicated card or switching to the integrated graphics chip. Either one could prevent the crashing if the GPU can't handle heavy workloads anymore.
Still, the driver is old and it IS crashing, so try updating it. Here's the newest driver AMD offers for your particular graphics card:
Run the installer as an admin: right-click the download and select "Run as administrator." Restart the laptop afterwards and before trying to play.
If that doesn't help, I do think someone needs to examine the laptop in person. What you've described could be a physical issue with the GPU or the battery or charging pipeline—maybe some component is overheating and triggering the shutdown. A cooling fan helps a lot when an overheating problem is mild, but not so much when there's a mechanical defect that produces excess heat, or a broken fan, and of course not at all when the problem isn't heat-related.
If Acer support doesn't have any recommendations, or won't help because the laptop is out of warranty, try calling computer repair shops in your area. Look for someone who would examine the laptop for free or a very low price. This should be simple to reproduce and hopefully relatively easy to diagnose, and then you could decide whether the fix is worth the repair cost given the age of the laptop.
Thank you so, so much for this advice. I've updated my graphics drivers and the issue still persists. I'll contact a local computer repair shop asap. I really, really appreciate the time you spent helping me figure out this issue. You've done me an incredible kindness today and I'm incredibly grateful.
