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Piratprinsesse's avatar
Piratprinsesse
Rising Newcomer
21 hours ago

Launch fails

Does anyone know why I keep getting this error message every time I try to launch the game? I haven't played in a while but update the game regularly. Today I wanted to play for the first time in months. The game loaded for a long while before giving this message.

The message says "Couldn't start the launch of this game: The action got interupted by the user. 

I do not play with mods only base game and a few DLC's. I got everything through Steam. I have tried to reboot the computer but without any result. I am afraid of deleting all my saves, this is why I haven't tried anything else. 

Does anybody have a suggestion?

crashing

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    8 hours ago

    Piratprinsesse​  Are you trying to launch the game through Steam or via its desktop shortcut?  If you haven't already, try through Steam and with the EA App already open and loaded fully.

    If that doesn't help, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and see how it runs.

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