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epicsimmer13_02's avatar
8 years ago

Lighting Broken in Sims 4

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? Cats & Dogs, City Living, Get Together, Get to Work, Parenthood, Vampires, Dine Out, Spa Day, Outdoor Retreat, Kids Room Stuff, Movie Hangout Stuff, Spooky Stuff, Cool Kitchen Stuff, Perfect Patio Stuff, Luxury Party, Holiday Celebration, Life of the Party Digital Content
Steps: How can we find the bug ourselves? It occurs when ever playing the game, the lighting is not present and can not be change through the settings
What happens when the bug occurs? The game's lighting is broken. All objects, sims, and buildings do not cast shadows
What do you expect to see? Load the Game, Load an existing household, Lighting is present
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I updated my game to the patch given out 11/9/17. On 11/10/17 I downloaded and installed Cats & Dogs without any issues

As I said previously, shadows after the patch and install of Cats & Dogs are apparently broken for some reason. I've tried closing the game, re-launching, as well as changing the graphics settings. 

27 Replies

  • Nuke615's avatar
    Nuke615
    New Ace
    8 years ago

    I ran the batch fixer on everything in Studio.....seems that particular washer and dryer is the only one with the problem now....the other items that were transparent are solid now...exept for that cc I posted in my 1st pic (washer and dryer). ☹️  was the best looking washer and dryer set out there...saddened. 

  • Nuke615's avatar
    Nuke615
    New Ace
    8 years ago

    I was able to hide the unwanted lines in the washer and dryer by using the "bb.moveobjects" and inserting a solid cube object inside the transparent washers/dryers (had to raise the items one notch using lft shift +9).  This screenshot is the result.  The laundry facility is for decoration only and has no functionality...so this will work as far as eye candy is concerned.  I still think this model I am using of the washers and dryers is superior to anything else out there.  Glad I found a quasi-work around. Thanks for all your help on this folks.

  • Nuke615's avatar
    Nuke615
    New Ace
    8 years ago

    The lighting problem expands beyond the washer and dryer set.  I am noticing it in other items too.  Look at the screen shots of the automobiles...those dark lines are not supposed to be there (these vehicles are transparent/translucent).  If the lighting settings in the options menu are set above the low setting, it messes up the visuals on several build items (making them translucent with those ugly lines).

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    8 years ago

    Hi @Nuke615,

    Are you having this textures issue with non custom content objects? From the screenshots you have shared, this seems like an issue with custom content that needs to be updated to be compatible with the new version of the game. You can learn more about this here: https://help.ea.com/en-us/help/the-sims/the-sims-4/mods-and-the-sims-4-game-updates/

    If custom content or mods get outdated after a game patch, they need to be updated to be compatible with the new game version.

    -Mai

  • Nuke615's avatar
    Nuke615
    New Ace
    8 years ago

    I am still checking items. I have a lot of CC...so hard to weed out what belongs to just the game itself. I'll have to remove the mod folder and check the base game items later.  But I did look for updates to the cc and found some that work just fine......I now have a Ferrari LOL.  I got 6 different civilian vehicles that work...plus some service vehicles as well.  I will survive.  😉 Hopefully some of these things will be updated by the creators relatively soon.

  • Nuke615's avatar
    Nuke615
    New Ace
    8 years ago

    the CC did not need updating...is was a SSAO issue

  • Nuke615's avatar
    Nuke615
    New Ace
    8 years ago

    Found a fix for all the lighting troubles I have had since the cats and dogs patch.  I simply turned off the SSAO by setting its value to false under the setting I use (medium). Every lighting issue I was having is gone, and the corners of each room are clean and crisp.  All the CC I had also displays properly now without those ugly shadows/lines.  The disabling of the SSAO eliminates the problem I was having, and still allows for the sun to cast shadows.  Setting the lighting to low fixed the shadow/line issue, but did not allow the sun to cast any shadows.

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