Forum Discussion

GeorgiaPeach238's avatar
5 years ago

Load Screen Crashes in Sims 4

I tried to play my Sims 4 game yesterday & today but after I try to load my save game it is slow to load and then it would crash & exit out of Sims 4 game completely! I repaired it 3 times yesterday but it still crashes. I don't know what to do! Can you please fix the game. It was working fine a couple of nights ago but now it won't let me load my saved game! I got windows 10

5 Replies

  • HI @GeorgiaPeach2388 

    Could you post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post

    Are you using mods or cc in your game ?

  • I recorded a video showing what my game was doing on my PC! I tried to load my game but it exits me out!

  • It will start but once I tried to load my saved game it will load for a while & then exist me out of Sims completely..what’s dxdiag?

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @GeorgiaPeach2388 Follow the instructions I posted above. It's your computer specs in detail also showing potential errors. It's not about posting a video.