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celery_beetroot's avatar
celery_beetroot
New Novice
17 days ago

Log in rewards vanished after latest update

Since yesterdays update all of my log in rewards have vanished. I know they were all there before the update and now they're gone.

Is there a way to bring them back?

  • Edit:  Since there is a master thread for this issue, and this thread in particular has become a bit of a collection thread, I'll lock it here.  Anyone who wants to post or look for updates should use the master bug thread on Answers HQ:

    https://answers.ea.com/t5/Bug-Reports/NEEDS-INFO-Happy-Login-Rewards-removed-Patch-1-99/td-p/14049752

    For clarification:  Before the most recent patch, the login rewards were stored in UserSetting.ini.  They are now stored in accountDataDB.package, with the game automatically migrating the data to this file from UserSetting.ini.  It appears that if you restore an old UserSetting file, one with the login reward data intact, the game will migrate the data again, so this is a workaround if the migration process failed or you accidentally deleted accountDataDB.package.

    nh6650  I just meant put them back in Documents > Electronic Arts > The Sims 4.  And to be clear, you need files from before the login rewards disappeared.  (Newer files may not have the data.)  If only the UserSetting.ini file is old enough, and it's older than the most recent patch, you can put it back without the other, and the game should recreate accountDataDB.package with the proper data.

    Kariata1  I answered your other thread, but please see above for more info.

    m1m1P1eR  Unfortunately, if you don't have access to the files from the old PC, there's nothing you can do to recover the login rewards.