I bought "get to work" of The Sims 4, then update the sims 4 and download.
Then, I have lost all my game data after finished update.
I opened the game many times, the game is also no data of my family, sims, etc.
Please help me..I play this game long time..there are many things...
Could you check in: Documents\Electronic Arts\The Sims 4\saves if there are still files?
Are you sure you are in the right folder?
In that folder, when you open it, there should be a "saves" folder inside, open that and look for files that say something like "Slot_00000001.save" and the like.
These should be your save files.
If all else fails, try doing a search on your computer for that file I mentioned, it's possible it may have been moved.
Out of curiosity, have you recently upgraded Windows? One issue I've run into with it is that it's been moving folders previously that were in Documents into the windows.old folder.
- B
😞
Feel bad for you. When you start playing on this system, please make back ups to an external disk, of usb stick or what ever.
You can read a bit more about this over here: http://sims4.crinrict.com/en/2014/09/backups/
