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ARAMSEY07's avatar
ARAMSEY07
Newcomer
19 hours ago

Lost my old account, is there a way to get DLC back?

The email tied to my original account no longer exists causing me to not be able to re-login after an update. I still have all of my old game files and they are now connected to this account. The onl...
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puzzlezaddict's avatar
puzzlezaddict
Hero+
10 hours ago

ARAMSEY07​  The only way to recover your old DLC is to recover your old account.  EA customer support has a procedure for this:  You'd need to answer some questions about the old account's details.  It would help a lot to have purchase-related information on hand.

https://help.ea.com/en/customer-care/

You'll need to use live chat for this.  If you don't see the option, try proceeding without signing into the site (you can use a private browsing window) and say you can't login to your account.

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