Forum Discussion

ArilyBoo's avatar
ArilyBoo
Rising Traveler
5 months ago

Low Audio - Fix?

Hello,

I just purchased a speaker for my computer and even though my computer volume is 100% and the Sims in-game volume is 100% I'm having to almost turn the speaker up to full blast to hear anything. Is this a known issue? Is there a fix? Should I update my settings and to what?

Thanks!

ea app
  • ArilyBoo's avatar
    ArilyBoo
    5 months ago

    I ended up having to change the format because the computer had automatically set it on 32 bit 192000 hz

    Instead I changed it to 24 bit 48000 hz and then I enabled the enhancements base boost and loudness equalizer. It does sound a lot better.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 months ago

    ArilyBoo  Does this happen with other sound output devices?  Please test a couple, for example headphones or earbuds and a built-in speaker if your computer or monitor has one.  Even if it was fine before, it's worth testing again in case a Windows setting has changed.

    Please also let me know how you've connected the speaker.

  • ArilyBoo's avatar
    ArilyBoo
    Rising Traveler
    5 months ago

    I ended up having to change the format because the computer had automatically set it on 32 bit 192000 hz

    Instead I changed it to 24 bit 48000 hz and then I enabled the enhancements base boost and loudness equalizer. It does sound a lot better.

  • susanleona's avatar
    susanleona
    New Scout
    4 months ago

    The audio on my game has been low for years. I use headphones and have to use 100% volume but it's not a major issue for me.

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