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5ctdk3cagz7m's avatar
5ctdk3cagz7m
Seasoned Rookie
5 months ago

Managed to fix my problem where it crashes during launch after update

So I tried everything possible and that was recommended to do. But what worked for me, is to go to settings on your pc and then to display-graphic. From there you should scroll down till you see The ...
crashing
launching
Jerea333's avatar
Jerea333
Rising Novice
5 months ago

Hello thanks for helping, I am trying to follow your instructions on Windows10. I dont see the "alternative" button. Ive attached what I see. Are the steps different for Windows 10? 

 

  • 5ctdk3cagz7m's avatar
    5ctdk3cagz7m
    Seasoned Rookie
    5 months ago

    It says that no app is listed. Click on the browse button and search for the sims 4, look for the file TS4_x64. Ones you have added the game to this list as an app, you will be able to see the button for alternative when you click on the app. 

    • racheal678's avatar
      racheal678
      Seasoned Newcomer
      3 months ago

      so I have tried this after not finding it in the list.  When I search for TS4_x64 it says no results found.  Any idea on what to do now?

      • 5ctdk3cagz7m's avatar
        5ctdk3cagz7m
        Seasoned Rookie
        3 months ago

        try finding it this way. First click on browse then go through these steps in explorer:

        1. explorer
        2. this computer
        3. Windows-SSD
        4. Program
        5. EA games
        6. The sims 4
        7. Game
        8. Bin
        9. Scroll down in the Bin folder
        10. Click on TS4_x64
        11. It will be added automatically in the list
        12. Then click on alternative button and change graphic cards preference

About The Sims 4 Technical Issues - PC

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