Missing game packs
As of this morning when I load up the Sims4 game it shows that my saves need additional packs and shows 15 missing packs. When I look at the pack info it shows that I own all of these packs but it shows them as missing on the load screen. If I go ahead and load the save then it removes some content from the lot and when I go to worlds it shows only the first 3 as being available even though I have several more installed.
I am runnign the game through EA Play and I have the Xbox gamepass/ea play membership but I own the Sims4 and all of the packs that are being shown as missing and again when I go into the pack info stuff within the game it shows that I own all of those packs.
What do I need to do to correct this issue?
@Lord-Volton Try repairing the game in the EA App: open your game library, hover over the Sims 4 icon, click the three dots in the upper-right corner, and select Repair.
If this doesn't work, try repairing in Origin. Clear its cache first:
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
Open your game library, right-click on the Sims 4 icon, and select Repair.
You can have both Origin and the EA App installed on the same computer, you just can't run them both at the same time. If you get an error when trying to open Origin, open the Task Manager and kill the EABackgroundService.exe, or restart your computer.
