Missing Pack from Game

Question

I tried playing The Sims 4 for the first time in a few weeks and it suddenly says I don't have a pack that I have been playing with for years.

I purchased the "Get To Work" Pack forever ago and you can even see one of the outfits in my save, but it says I don't own it....

How... do I get this fixed?

ea_cath · Answer

Hey&nbsp;@IrishMurph75&nbsp;, could you get in touch with our help support? They will be able to see what's going on with this pack and help you recover it:&nbsp;Contact EA Help

irishmurph75 · Answer

@EA_Cath Sure, I can do that. I am super confused why this is happening ☹️

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Missing Pack from Game

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