Forum Discussion

MinervaMayor's avatar
6 years ago
Solved

Missing saves and library files

Hello, I got this message. My fiance helped me out by closing the game down, updated my laptop's drivers, and then tried to relaunch into the game, but now all of my games are gone. I have no file...
  • puzzlezaddict's avatar
    puzzlezaddict
    6 years ago

    @MinervaMayor  The saves need to be in Documents\Electronic Arts\The Sims 4\saves.  So take that Sims 4 folder listed above, the one with all your saves, and drag it out of Program Files and onto your desktop.  This folder should not be in Program Files anyway.

    Once it's on your desktop, open the Sims 4 folder, right-click on the saves folder, and select Copy.  Now open a File Explorer window, then Documents, then Electronic Arts, then The Sims 4.  Find the saves folder and drag it to the trash.  Now, still in the Sims 4 folder in Documents\Electronic Arts, right-click somewhere in the blank space and select Paste.  Your old saves folder will now be in the proper place.