Missing sims 4 expansion packs
All of my sims 4 expansion packs are missing, there is only the base game and when I play I am unable to save or modify my lot. As far as I can tell all of my other origin titles are fine.
Forum Discussion
@hulerious on the newer Origin, do this:
- Go to 'Game Library' in Origin
- Right click 'The Sims 4' and choose 'Game Details
A overlay moves in
- Have a look under the 'Extra Content' tab
There should all your Game Pack, Stuff packs and expansions packs show up.
Hi. I've recently updated my game, and I can't seem to find "Get to Work", "Outdoor Retreat", or "Luxury Party Stuff". I did your instructions, yet they all say "Buy". Please, help me!! I really want to play the sims again, and I didn't really want to waste my money. Thank you!! <3
If they are missing from your account, you should contact a game advisor
Game advisors can be found through live chat or call-back
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
In Details here: How to contact a Game Advisor
I have received on line help on 2 occasions re missing content (both Getting To Work and City Living).. The advisors on line each time talked me through the Steps To Clear The Cache two different ways (which was a bit odd). The thing is, possibly due to my ISP giving rubbish download speeds, when it came to re-installing, the process took 27 - 30 hours (I accept that's my problem not EA's). However, on the second day on both occasions, Origin decided to interrupt with an update and both times the missing content, which was in the queue to be installed disappeared from the queue, and I was left without the content and so was back without the required Expansion Packs. Is there a way of recovering the missing Expansions without wasting two days of my life and Origin screwing things up in the middle of it?
The only way I can think of it to try downloading it again. If you have a laptop, you might be able to take it to a friend's house, library or coffee shop and try using their Wifi to download it.
Maybe @crinrict has some other ideas.
- Hi @SIMPPAULJOHN
there's an option to turn off automatic Origin updates.
That way an origin update won't screw with your download.You can do so in the Settings.
Best way I can think of.
