Forum Discussion
@nicoleflower888 This error is usually mods related, although you've removed yours. The more thorough reset is to use a clean folder. Move your entire Sims 4 user data folder out of Documents\Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. Don't add anything to it yet; just start a new save and check out live and Build/Buy mods to make sure the game is working.
If it is, please copy your existing save into the clean folder. (Saves are located in the saves folder, unsurprisingly.) Copy and paste instead of dragging and dropping so you can experiment on the new copy and still have a backup if you need it. Leave your mods out though. Try to load the save, and let me know whether you see the same error.
- 6 years ago@puzzlezaddict I kno so I did take the whole mods folder out countless time and deleted that with no luck. I do keep getting a last exception file in the electronics art folder that says root
- puzzlezaddict6 years agoHero+
@nicoleflower888 Sorry, I edited my post; I thought I was replying to someone else initially. Please read the edited version. If it doesn't help, you can copy your lastexception into a reply here, but please use a spoiler tag.
- 6 years ago
Ok so my game does work without my saves in it but as soon as I put them back in it stopped working again. It wont let me load the last exception file but this is what it exactly says
<?xml version="1.0" ?><root>
</root>
About The Sims 4 Technical Issues - PC
Community Highlights
Recent Discussions
- 8 minutes ago
- 21 minutes ago
- 52 minutes ago
- 52 minutes ago