In the game my audio will randomly go up and down until it hits zero. Than the bar will just keep showing that it's at zero, no matter how many times I turn it up or down it always ends up at zero very quickly. I've tried it without any mods or custom content and it just keeps happening.
@flwrgirl120 What bar goes to zero? If you're not sure what it is, please post a screenshot.
Please also try disabling any apps you have that come with overlays: Steam, Discord, etc. Disable the EA App in-game overlay too; the option is under Settings > Application.
My volume bar goes to zero, I can send a screnshot if you need! Ill try turning that off and see what happens.
@flwrgirl120 If disabling the overlays doesn't help, try playing in a clean boot.
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.
If that doesn't help, I would like to see a screenshot just to make sure I'm understanding the problem correctly.
