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i was having the same issue for a week until i found something that worked for me.
1. open up origin
2. go to 'My Games'
3. click on the 'i' button next to the 'play' button by the sims 4 game
4. then click on 'game properties'
5. check the box to disable origin in game
hope it works for you too 🙂
That (i thing) does not appear to work here.
Never finishing loading sims , always hangs while showing the green diamond.
Starting to doubt this will ever work again, but then we already payed for the game.
Put the origin account to my laptop (doubt it meets specifications) and it works fine there.
Reinstalling on the PC makes it hang again. Maybe i need to delete the saves and see if that changes things.
GEFORCE GTX with driver 344.48, maybe they should start supporting the game for best settings . But then if it works on a cheap lenovo laptop...
Well upon deleting the saves the game starts all new again but at least it starts
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