My game closes it self! HELP
Hello i have issue were my The sims closes itself at random points I reparied the game, i unistalld and installed a completly new game. i dont use mods, so i have no mods installed. I have reinsta...
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@Agapii Is there any pattern at all to the crashes, for example when your sims travel, when you use CAS, or when an inactive sim shows up? The Sims 4 crashes in your dxdiag are typically game-related, whether because of mods or custom content or something else broken.
Please also test a new save, for comparison's sake. Don't add any content to it: nothing from the Gallery or even your own library, and of course no downloads from other sources. Let me know whether it crashes as well.
Not that i have notis, its not in CAS just when i play, at random in home lot.
I have tried making a completly new sim, new install nothing saved.
I dont use cc or mods so that is not a issue.I tried to make a new sim and after cas puting the sims on a lot it just froze for 1 sec and closed.
I tried a new save again and this time i played for maybe 5-10 min with a new sim on a lot the game froze for maybe 1 sec and closed it self.@Agapii Please try playing in a clean boot:
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing, not even a browser window. And please use a(nother) new save, just to be thorough.
If you get another crash, I'd like to see any new info from the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of your most recent Sims 4 crash, specifically in a clean boot. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
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- EA_Cade12 months ago
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