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keiyonnak's avatar
keiyonnak
Rising Newcomer
2 months ago

My game keep crashing

For the past few days my game keeps crashing, i have deleted mods, delete the game, EA app, reinstalled and still keeps crashing, I even did a soft reset and its still not working. I have tried everything and nothing seems to be working. This crash came out of nowhere literally. I JUST WANT TO PLAY MY GAME!

1 Reply

  • keiyonnak​  I apologize for the late reply.  If you still need help, please remove your saves folder and see whether you can play.

    If that doesn't make a difference, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.