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VIRGO70792's avatar
VIRGO70792
Rising Novice
14 hours ago

my game keeps crahing after 5-10 minutes of p

my game will start it plays for five or ten minutes and crashes.   i have limited mods. i've used mccc and better exceptions but no reads on the crash data. 

 

crashing
custom content (cc)

2 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    14 hours ago

    VIRGO70792​  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and see how it runs.

    If you get another crash, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

    The lastcrash file didn't attach, but that's fine, most of it is indecipherable to anyone outside of Maxis.

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