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sarahmoonblade's avatar
sarahmoonblade
New Traveler
2 days ago

My game keeps crashing over and over

I don’t know what makes it crash. It doesn’t matter if I’m building or storytelling. There’s no particular trigger and the crashes occur after different time periods. Sometimes I can play for an hour, sometimes a few minutes and sometimes I can’t even start the game without repairing it several times. Sometimes clearing a cache can help to restart it, but never very long. Super frustrating. Had my computer checked. (It’s a reasonable new gaming laptop) Did all the things that were suggested. NOTHING works. Tried everything. Help! It’s making my game practically unplayable. I don’t have any custom content or mods installed.

1 Reply

  • sarahmoonblade  As mentioned in your previous thread, we would need to see a dxdiag in order to have any insight into the issue.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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