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sarahmoonblade That's exactly what I wanted. The crashes in your dxdiag look like what happens on high-end Intel processors that are overclocked by default. This is sometimes fixed by a BIOS update, but you already have the newest BIOS Asus offers for your laptop. So you may need to change some BIOS settings manually instead.
By the way, BIOS stands for Basic Input/Output System and is the software that controls how the motherboard works. You can think of it as running under Windows, governing details about the hardware before Windows and other installed software come into play.
I don't know exactly what settings your laptop BIOS will have, but try opening it anyway, which means restarting your computer and clicking the right key (usually F12 for Asus boards, sometimes F2) when prompted. Or you can click it repeatedly as soon as the laptop screen goes black as it's restarting. Point is, you'll find yourself in the BIOS control panel. Open Advanced settings and look for something called CPU Turbo Boost or similar. It should have Turbo in the name. Disable it, close the BIOS and let the laptop boot into Windows, and test Sims 4.
Disabling this setting won't harm your computer. It will lower the processor's performance a little, but the CPU is so overpowered for Sims 4 that you shouldn't notice any practical difference.
- sarahmoonblade20 days agoNew Traveler
Okay, so… these are my advanced options. None of these have ‘turbo’ in them 😅 I have NO idea what I’m doing and this is mildly terrifying. Can you tell me which one to disable?
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